Shipping Policy
Last updated: [Insert Date]
At [Your Brand Name], we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends and public holidays.
If we receive a large number of orders, shipping may be delayed by a few days. In such cases, we will contact you by email or phone.
Shipping Time
Once your order has been shipped, delivery usually takes:
- Metro cities: 2–5 business days
- Other locations: 5–10 business days
- Remote areas: 7–15 business days
Delivery times are estimated and may vary depending on location, courier service, weather, or other unexpected delays.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you complete your order. We may offer free shipping on selected products or on orders above a certain amount.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email or SMS. You can use this tracking number to check the delivery status of your order.
Incorrect Address
Please make sure your shipping address is correct at the time of order. We are not responsible for delays or lost packages caused by incorrect or incomplete address details.
If you notice an error in your address, contact us immediately at [Your Email / Phone Number]. We will try our best to update it before the order is shipped.
Delayed, Lost, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery or expected delivery date. We may ask for photos, order details, or courier tracking information to help resolve the issue.
Delivery Issues
If the courier is unable to deliver your order after multiple attempts, the package may be returned to us. In such cases, re-shipping charges may apply.
Contact Us
If you have any questions about shipping, please contact us:
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Business Address]