Return & Refund Policy

Return Policy

We want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or expired product, you may request a return within 7 days of delivery.

To initiate a return, please contact our customer support team with your order number and clear photos of the product and packaging.

Returned products must be:

• Unused and in their original condition
• In the original packaging
• Accompanied by proof of purchase

We reserve the right to reject return requests that do not meet these conditions.

Refund Policy

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund request.

If approved, the refund will be processed to the original payment method within 5–10 business days. The time required for the refund to reflect in your account may vary depending on your bank or payment provider.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products that have been opened, used, or tampered with
• Items damaged due to misuse or improper handling
• Products purchased during special promotions or clearance sales, unless received damaged or defective

Cancellation Policy

Orders may be cancelled before they are shipped. Once an order has been shipped, it cannot be cancelled.

Contact Us

For return, refund, or cancellation requests, please contact us through the contact details provided on our website.