You can use this Shipping Policy for your GZEN cosmetics website:

Shipping Policy

Last Updated: June 2026

At GZEN, we strive to process and deliver your orders as quickly as possible.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on Sundays or public holidays.
• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

• Standard delivery within India typically takes 3–7 business days depending on your location.
• Remote or rural areas may require additional delivery time.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided).
• You can use the tracking details to monitor your shipment status.

Delivery Issues

• Please ensure that your shipping address and contact details are accurate.
• GZEN is not responsible for delays caused by incorrect shipping information, courier issues, natural disasters, or other circumstances beyond our control.

Damaged or Missing Packages

• If you receive a damaged package or if your order is missing, please contact us within 48 hours of delivery.
• We will review the issue and provide assistance as appropriate.

Contact Us

For any shipping-related questions, please contact us:

GZEN
Email: info@gzencare.com
Phone/WhatsApp: +91 8434984434